We will accept returns for any reason, and issue a refund, Within 30 days, orders may be returned and we will issue a refund. To send the item back please fill in the return form you received with your order and send it back to the relevant address. Instructions on how to send it are on the return form.
- All products must be returned within 30 days of receipt.
- All products must be unworn and unwashed.
- All products must have all original Double M tags still attached.
- For hygiene reasons, underwear briefs, bodies, swimwear and pierced jewellery cannot be returned or exchanged unless faulty.
- Shipping back to our warehouse is at the customers’ own cost.
- Save your tracking code link as proof of shipping
If you do not like your new purchase, you may return the item(s) for a full refund of the purchased price, by mail to our warehouse. We only accept undamaged, unaltered, unsoiled, unused, unworn and unwashed products (other than to try the product(s) on and in the same state that it was sold to you). For hygiene reasons, underwear briefs, bodies, swimwear and pierced jewellery cannot be returned or exchanged unless faulty. Please note that where possible, any labels or tags must remain intact and attached. The product(s) should be returned in or with its original packaging